Conflict coaching

Conflict coaching offers one-to-one support for employees and leaders navigating workplace conflict. HR professionals and people leaders can arrange coaching to help a staff member prepare for mediation or a difficult conversation, consider their response to conflict, or find a way forward.

Conflict coaching gives an individual space to understand what is driving a situation, consider different perspectives and their own contribution, and build the confidence and skills to respond constructively.

Individuals can also enquire directly. The coaching belongs to the individual: I do not tell them what to do or steer them towards a particular outcome. I help them develop greater clarity, perspective and confidence in the choices they make.

Explore conflict coaching

When coaching may help

HR professionals and people leaders may refer a staff member to prepare for mediation, navigate a conflict when the other person does not want to take part in a joint process, move forward after an investigation, or work through a past conflict they feel stuck replaying.

Individuals may also be preparing for a difficult conversation, feeling caught in a recurring disagreement, or trying to decide how to respond to a strained working relationship.

The other person does not need to attend. Coaching focuses on the individual’s own understanding, choices and approach.

For organisations

Coaching can help staff prepare while waiting for an MBIE workplace mediation session: identifying what matters, considering different perspectives and practising difficult conversations so they can make the most of the session.

Conflict coaching offers focused support for employees and leaders who are navigating a difficult situation. It can help them reflect on their response, develop conflict skills and prepare for constructive conversations.

Where an organisation arranges the coaching, the individual's goals and the arrangements for privacy and any feedback need to be clear from the outset.

Conflict coaching can be one part of an organisation’s response to psychosocial risk, offering targeted support where workplace conflict or relationship strain is affecting wellbeing. Within agreed confidentiality, I can help organisations identify whether wider workplace factors may be contributing to the issue, so the response addresses both the immediate situation and what may need to change.

What to expect

Clarify the goal
We identify what is happening, what feels difficult and what you want to be different.
Explore the situation
We look at what matters to you, why it matters, your own responses, other perspectives and where the situation may have become stuck.
Develop options
We explore realistic choices, possible consequences and practical ways of responding.
Prepare and practise
Where useful, we prepare for a difficult conversation or meeting, including practising how you want to approach it.
Move forward
We turn insight into practical action and identify what you want to carry forward into future situations.

A clearer starting point

Whether you are an HR professional or people leader arranging support for a staff member, or an individual seeking your own support, get in touch for an exploratory conversation about coaching.

Explore conflict coaching

Conflict coaching

When coaching may help

What to expect

Clarify the goal

Explore the situation

Develop options

Prepare and practise

Move forward

A clearer starting point